Live in Philippine Local Government: Mandaluyong City CDRRMD

Emergency Operations Infrastructure, Built for the Philippines

From citizen SOS to command dispatch to after-action record — CivicGrid's EOC platform gives LGUs one tamper-proof chain of custody for every emergency response. Live in production today, not a pilot.

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The Problem

When disaster strikes, coordination breaks down before response does.

When disaster strikes, a Philippine LGU has to coordinate up to 15 response clusters (police, health, engineering, social welfare, logistics) over radios, group chats, and paper logs. There's no shared incident record. No dispatch audit trail. No way to show COA, the Mayor, or the public afterward that the response actually happened the way RA 10121 requires it to be documented.

Our Primary Platform

EOC — Emergency Operations Center

Live deployment: Mandaluyong City CDRRMD, UAT-accepted June 2026. One tamper-proof chain of custody from citizen SOS to command dispatch to after-action record.

Citizen SOS Dispatch Response Record

EOC command dashboard for Mandaluyong City CDRRMD

Illustrative interface rendering - not a live screenshot.

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Citizen SOS reporting via the public "Maging Alerto" PWA, no login required

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Cluster-based dispatch across all 15 official CDRRMD response clusters, structured around the Incident Command System (ICS) cluster approach mandated under RA 10121

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Full incident lifecycle tracking from report through response to resolution, with audit logging at every step

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Real-time command dashboard built for large-screen emergency operations center displays

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How It Works

From citizen report to verified resolution.

One workflow, three stages, fully audited. A citizen files a report, the EOC reviews and dispatches it to the correct Lead Office cluster, and the response is closed out with an auditable proof-of-response trail.

Three-stage CivicGrid workflow: a citizen files an emergency report through the citizen reporting app, the Emergency Operations Center reviews and dispatches it to the correct Lead Office cluster, and the incident is resolved and verified with an auditable proof-of-response report

Illustrative interface rendering - not a live screenshot.

Why CivicGrid

Built for Philippine infrastructure. Not adapted for it.

Most accountability software is built abroad and retrofitted here. We built CivicGrid specifically for how Philippine infrastructure projects actually work, and where they break down.

Built for Philippine Government Workflows

Designed around how LGUs, DPWH, and COA actually operate, not adapted from foreign software that doesn't account for local procurement rules.

Field-First, Not Dashboard-First

Accountability starts at the point of work, not in a reporting interface. Our mobile-first field tools capture verified evidence before anything reaches a dashboard.

Audit-Ready by Default

Every photo, sign-off, timestamp, and approval is automatically structured into a COA-ready evidence record. No manual reporting required.

Structural Prevention, Not Detection

Every incident is logged automatically from citizen SOS through dispatch to resolution, producing a structured, tamper-proof chain of custody, not just a record reviewable after the fact.

Offline-Capable Mobile App

Field inspectors work in areas with unreliable connectivity. Our mobile app captures and queues data offline, syncing when connection is restored.

Pilot-Ready in 30 Days

Every engagement is a structured 30-day pilot with clear success metrics. No long procurement cycles. The data justifies the next step.

Who We Serve

Built for anyone accountable for infrastructure outcomes.

From local government emergency response to national agency coordination. CivicGrid scales to the scope of your organization.

Local Government Units

City and municipal engineering offices managing road and infrastructure programs

Government Agencies

DPWH, MMDA, and agencies overseeing public infrastructure at district or national level

Private Developers

Real estate and construction firms needing verified field evidence and contractor accountability

NGOs & Development Partners

Organizations funding infrastructure programs requiring transparent, auditable project records

Who's Behind It

Built by one founder. Verified by real institutions.

CivicGrid isn't a concept pitch. It's a working system with a live government deployment and formal registrations behind it.

Renz Michael Bautista

Founder, CivicGrid Software Development Services

Renz Michael Bautista is the founder of CivicGrid Software Development Services, building EOC and emergency-operations software for Philippine local government units. Under his leadership, CivicGrid's EOC platform passed UAT with Mandaluyong City CDRRMD, and the company is PhilGEPS-registered, with a Copyright Registration Application for the RoadSense EOC System (ref. 2026-04892) currently under verification with IPOPHL.

June 2026

EOC UAT Accepted

Mandaluyong City CDRRMD accepted the Emergency Operations Center platform following User Acceptance Testing.

June 2026

PhilGEPS Registration Approved

CivicGrid Software Development Services approved as a registered PhilGEPS supplier.

July 2026

IPOPHL Copyright Application: Under Verification

Copyright Registration Application for the RoadSense EOC System submitted to IPOPHL's Bureau of Copyright and Related Rights, reference no. 2026-04892. Currently tagged "For Verification."

Get in Touch

Let's discuss what a pilot looks like for your agency.

Tell us your agency, your challenge, and whether a 30-day pilot makes sense. We'll take it from there.

contact@civicgrid.dev

Location

Metro Manila, Philippines

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We respond within 24 hours. No sales pressure, just a straight conversation.

Procurement Eligibility

Registered to Do Business With Philippine Government Agencies

CivicGrid is a registered Philippine business, eligible to transact with government agencies and LGUs under existing procurement rules.

Business Registration

DTI Certificate of Business Name Registration No. 7980659, CivicGrid Software Development Services, Metro Manila, Philippines.

PhilGEPS Registration

PhilGEPS Supplier Registration No. 476941, enabling participation in Philippine government procurement processes.

Additional Documentation

Additional procurement documentation (business permits, tax registration, and PhilGEPS membership-class certificates) is available directly to evaluating agencies upon request during formal bid or pilot evaluation.

Data Privacy

How We Handle Your Data

In line with the Philippine Data Privacy Act of 2012 (RA 10173), here's what we collect on this site and through the Alerto PWA, and why.

What We Collect

Alerto PWA (citizen SOS reporting): your approximate location (geolocation), a description of the incident you're reporting, and an optional photo. No account or login is required to submit a report.
Contact form on this site: your name, agency or organization, email address, and anything you write in the optional message field.

Why We Collect It

Alerto PWA data is used to route your report to the appropriate CDRRMD response cluster and to maintain an auditable incident record for the LGU you're reporting to. Contact form data is used only to respond to your inquiry about CivicGrid's products.

Retention

Incident reports are retained as part of the LGU's official incident record, consistent with standard government recordkeeping practice. Contact form submissions are retained only as long as needed to respond to your inquiry.

Your Rights & Contact

Under RA 10173, you have the right to access, correct, and request deletion of your personal data. For privacy concerns or requests, contact us at contact@civicgrid.dev.